Privacy Policy
At Casa Fresca Living, we are dedicated to protecting and respecting the privacy of our customers and visitors. This Privacy Policy describes how we collect, use, and protect your personal information when you visit and shop on our online store https://casafrescaliving.com.
1. Information We Collect
When you make a purchase, create an account, or contact our team, we collect only the necessary information required to process your order and provide an exceptional experience:
- Contact & Identification Information: First and last name, email address, and phone number.
- Shipping & Billing Details: Delivery address, city, postal code, and delivery instructions.
- Order Details: Selected products, order history, and shopping preferences.
Note: We do not store sensitive credit card information or banking credentials on our servers. All transactions are handled securely through encrypted payment channels.
2. How We Use Your Information
We use the collected information exclusively to:
- Process, package, dispatch, and track your orders.
- Communicate with you regarding order updates or customer care inquiries.
- Manage your account and purchase history.
- Share updates on new arrivals, seasonal collections, or boutique news (only if you have voluntarily subscribed to our newsletter).
3. Protection & Confidentiality
We implement industry-standard technical and organizational security measures to protect your personal data against unauthorized access, loss, or alteration. We never sell, rent, or distribute your personal details to third parties for external marketing purposes.
Your shipping information is shared strictly with our certified logistics and courier partners to fulfill delivery.
4. Your Privacy Rights
You have the right to access, update, correct, or request the deletion of your personal data at any time. To exercise these rights or for any privacy-related inquiries, please message us through our Contact page or directly via WhatsApp.
Last updated: September 2026.